Testimonials

Below are notes from just a hand full of our many happy customers!

Mataga Cadillac Buick GMC



 

Hi Kathryn,
We were very pleased with the service we received at Mataga- although there is a closer dealership in Concord, we have had such good experiences with you guys (in person and on the phone) that we will gladly continue driving a little further to get our service at Mataga. We would absolutely rate the service a 5, and we will definitely be returning for future purchases, in addition to future services on the truck we purchased from you. We cannot think of anything that would have made the experience better- the staff went our of their way to be friendly and accommodating- they made us feel like we were truly important. Thank you so much for all the time and consideration we were given!
Beth and Nick B. - Oakley, CA


To Mataga, 
We would like to compliment you on your sales staff, particularly Phil Tondee.  Last May, 2011 we purchased a new Cadillac and Phillip Tondee was our salesman.  We love the car we purchased and Phil was a wonderful salesman, very profesional and no pressure.  He has also been very helpful after the sale as well,  so much so that June, 2012 we didn't hesitate purchasing a new truck at Mataga.  We look forward to dealing with your company in the future,
Mark and Laurie S. - Stockton, CA


We had the pleasure of dealing with your sales rep Armando Haro  the  past few days. We visited many dealerships  but yours was a step above. Clean, bright  with many  helpful  and knowledgable people  in  the sales and the service department.  Keep up the good work.
Sincerely,
Carl W. - Stockton, CA 


Patti,

Leslie and I want to thank you for redeeming the experience we had with our initial Costco purchasing issues.

We truly appreciated how you worked with both of us and found a way to obtain a 2012 GMC Denali quickly.  We intend to give you the maximum/best scores on the “PERSONAL REPORT CARD,” but Leslie and I also want to express what many of those surveys tend to mask.

We would like to express our gratitude to you, and the entire Mataga team for making the purchase an enjoyable one.  No matter how sophisticated the buyer, the purchasing experience means much more when the dealership and sales professionals exhibit the qualities that distinguish them as caring and genuinely focused on meeting the buyer’s needs.

Frankly, you and the Mataga team salvaged the reputation of Costco and GM dealers in our opinion—and that is no small feat.

We recognize that selling cars in the current business climate is a challenge, but the attention to detail that you put into the sale and the professional discipline that we experienced with the entire sales process was refreshing. 

We’re sure that you and the Mataga team will enjoy more success in selling quality products *and* quality focused service.

As small business owners, we appreciate doing business with firms that share the same customer-centric values for delivering service.

Thank you very much!

Sincerely,

Matt and Leslie S. - Sacramento, CA



Having worked for GM 33 1/2 years, retired now, we have purchased many new GM products across the country, some good dealers, some bad. In all sincerity, I can honestly say, Mataga Cadillac is by far the absolute best!
Lloyd W. - Escalon, CA

Phil,
I just wanted to thank you for your kind, courteous and great service. You were thoughtful about having my car repaired instead of trying to sell me a car when I didn't need one yet! Can't appreciate enough your good character.
Thanks again,
Mary M. - Lodi, CA

Thank you and your service department for fixing our car in an emergency situation. Your staff was excellent and the service manager, Andrew Angeles, was so very helpful in getting our car fixed and back on the road. Thank you so much. Please thank your service staff. Andrew and I beleive Jose worked on our vehicle. ~~We had a window that was stuck down, in over 100 degree heat. I was transporting my termally ill mother, so we were stuck. Thanks to your staff we were back on the road in a HOUR! Great job!~~
Regards,
~Mark D. - Chandler, CA

Wonderful staff; very friendly and knowledgeable. They remember who you are and greet you as a friend. Love that about Mataga!!
D. Quinn - Stockton, CA

Both Tina Huckabee and Kerri Eklund were excellent to deal with. Mataga should be proud of these two professionals.
V. Battle - Hayward, CA

Outstanding Service - This is my 3rd car/truck purchase from Mataga.
J. Jewell, Stockton, CA

I am very satisfied with my new vehicle purchase. Love driving my "RED TRUCK!"
C. Stephens, Stockton, CA

Tina, Carol and you (Kathryn) really took care of us when we were ready to buy our Yukon.
R. Hamre, Valley Springs, CA

We are so very pleased and happy with our new Cadillac Escalade! Just want to say thank you to Gil, Pam Cole, and Kathryn making it a dream come true!!! :-)
M. Cachu - Manteca, CA

Hello, my name is Sean. My wife and I recently purchased a Chrysler 300C from Mataga. I am writing to express our sincere appreciation to your staff, especially Phil. We reside in Discovery Bay and obviously passed many dealerships along the way in visiting you. ~On day one we met Phil and were very impressed with his personality. He was helpful and informative without being pushy in the slightest way. We originally were interested in a CTS, but could not decide if it was the car for our family. Phil spent time with us and explained if we were not positive about the car we should be patient before buying and allow Mataga to find our perfect vehicle. After a short time, we located a Chrysler 300C that fit us nicely. We are very pleased.~I have purchased 5 vehicles in my lifetime, it has not always been an enjoyable experience. This purchase was much different. Your staff was all very polite and helpful. We were impressed by all and thought you should know about it!~We look forward to another visit in a few years when another family vehicle purchase is due!
Sean F - Discovery Bay, CA

Very Very pleased with the service provided. Overall the best buying experience I've ever had.
R. Arriola - Stockton, CA

I am very satisfied with the courtesy and assistance I  received from Carolyn Mataga and Guillermo.  I had a very satisfying purchase experience at Mataga of Stockton.
Tony D. - Stockton, CA

Kathyrn,
     First, let me start off by saying thank you for all your help with assisting us with the purchase and servicing of the Enclave. I absolutely love the car. I have purchased over 8 cars in the past from local dealerships in Stockton. This last purchase was the best purchase that I have made thus far. I felt like my business was appreciated and that my concerns and that my best interests were genuinely considered.
     The service that we got from the Service Department was outstanding. The staff was very courteous and kept me informed of the progress of the repairs. All work was done in a timely manner. Because we required a rental for a short time, your staff made this process as easy as possible by taking care of the reservations for us. I was extremely satisfied with the quality of the work and service from the staff. So yes, I was very satisfied with the service I was given. On a scale of 1 to 5, I would rate it a 5. I don't think that anything else could have been done to enhance this experience. Again, I love my car and thank you for all your help. My next purchase will definitely come from Mataga. Thank you
- Serina M. - Stockton, CA

I am very pleased to give you an overview of our experience with your dealership, I can say, from the moment my wife and Tina H, talked on the phone we were on tract. On January 1st 2012 we were at your Dealership looking at your trucks and Tina just happened to be working and showed us everything we might be interested in. She knows what your vehicals can and cannot do. When we decided what we wanted, she gave us the grand tour of your facility and and we were sold. The negotiations followed and moved along quickly. You have a very professional operation and great staff, my experence with your service department has been positive. I really enjoy the condition of my truck when I get it back because it is always very clean and the work is completed. Thank you so much! 
-Mark and Helen S. - Pioneer, CA

Very professional dealership. Salesman (Gil) was very courteous, we did not feel pressured by him.  We went in there and told him what we wanted and he worked w/us.  We met two Sales managers who were also very courteous and helpful.  We also were pleased to work w/your Finance manger-again we did not feel pressured.  Our experience w/Mataga was a pleasure, as we had been looking all over and the experiences we had w/other dealerships were not very pleasant.  Thank you for making the purchase of our vehicle stress free!!!
Michael and Antonia T. - Stockton, CA

We visited many dealerships reviewing different vehicles.  Phil did an excellent job at explaining the vehicles that we looked at, at Mataga.  He spent considerable time showing all the options and explaining the differences between vehicles.  This is what ultimately leaned us towards the Buick purchase. We didn't experience the same level of service with other dealerships. It was a pleasure to work Phil.
Jeremy and Elizabeth M. - Stockton, CA 

Your sales person, Phillip Tondee, was extremely helpful and pleasant in showing and explaining the GMC Sierra.  He is to be commended for his salesmanship and at the same time NOT high pressured in his sales presentation.  If I buy another vehicle from Mataga I want Phillip as my sales person.

Phillip was a wonderful sales person.  He went beyond the call of duty. 
Marvin and Marlene C. - Stockton, CA

Andrew,
Thank you for going out of your way to help me in a drastic time of need. You're AMAZING! I can never forget you or your staff! May God bless you always. I know I can never repay you for all you've done.
Larrise - Stockton, CA

Mr. Andrew Angeles,
I am taking a few minutes out my busy day to provide you with feedback regarding excellent customer service that I have received from Mr. Anthony Andresen.  I met Anthony over a year ago when he worked at the Kuni Sacramento Cadillac dealership when I experienced a "not so pleasant" quality of service from the repair personnel.  Anthony was patient, courteous, and articulate in explaining the problems even though they were out of his control and I was extremely impressed by his professionalism. Since I work in Stockton, I decided to start taking my CTS for service to Mataga and low and behold I see that Mr. Andresen had transferred to the Mataga dealership. Not only did I continue to experience quality service from Anthony, he just recently resolved the repair issue that Kuni could not resolve back in March. Anthony's ability to assist customers with their car repair challenges in a manner that is professional and positive, while putting the customers at ease, is commendable.  Delecia - Sacramento, CA 

I was impressed - dreading buying a car only because of the "ordeal" it is. But it wasn't at all. Tina was informative and friendly and I didn't feel like I have in the past. Very impressed with Tina and the others I met that day.
S. Moore - Clements, CA

The representatives at Mataga have earned my business for as long as I live in this area, they have proved to be the best dealership I have ever bought a vehicle from.
Laura W. - Manteca, CA

Both Tina Huckabee and Kerri Eklund at Mataga of Stockton were most friendly, professional, forthright, and helpful in assisting us, answering our questions, and doing everything possible to make our vehicle purchase an enjoyable and positive experience. Although Stockton is a bit of a distance from Yuba City, we would be happy to recommend the Mataga dealership to anyone.
Michael and Diana S. - Yuba City, CA

Hi Ellis,
I've been meaning to contact you but just busy at work so thanks for this email. So far I have to say that the car is running well. I just drove to Los Angeles this weekend and did not have a problem. i haven't noticed any of the shifting problems that I had before I took the car in a couple of weeks ago. If anything changes I will let  you know but all looks good now. Thank you for being so helpful and making my visits with Mataga service department much better than before!
Frances D. - Stockton, CA

Tina,
Your professionalism and kindness will stay with us long after the truck quits running. Your company is one of the best I have ever dealt with. Thank you - We got the calendar. Thank you sooo much. What a great picture! Carl never smiles for the camera. Shows you how much he liked the truck!
Leslie and Carl R. - Santa Rosa, CA

Good morning, Ellis.  I just want to thank you for your help and all that you did for me over the past week.  Your level of customer service went  "above and beyond" my highest expectations.  Mataga is very fortunate to have you as an employee!!!!

Sincerely,
K. Churchill - Stockton, CA

Tina Huckabee was very helpful and always returned my calls and emails. i would definitely buy a car from her and Mataga again.
K. Kobrock - Livingston, CA 

Everyone that I was in contact with during my whole experience in finding the right vehicle for me, treated me like I was their main priority. When I brought my wife in to do the final paperwork, she stated I'm glad we got an American made car. 
Jim and Joy H. - Lodi, CA
 
They were very helpful and friendly.
G. TSUTSUMI - Lodi, CA

Tina was great, the dealership was great, a very smooth and easy process, highly recommended.
Jason C. - Lathrop, CA

Brian-
Thanks again for making our (service) experience beyond the call of duty. We will be back!
Vicki and Elliot M. - Pine Grove, CA

We came just to look and ended up buying.  Best experience ever in purchasing a vehicle.  Our salesman (Phil) was honest, down to earth, and really was the reason we even continued to look and ultimately purchase.  The entire staff from the salesman to finance manager to Kerri were great!!!
Ralph G. - Ione, CA

Dear Anthony,
Thank you for your pleasant service for an expensive car repair. I most appreciated your having my car washed so it seemed less painful. I have always enjoyed the service at Mataga Buick and I told Mr. Mataga that at the bridge table!
Sincerely,
Marlene M. - Lodi, CA

Another one of Phil's happy customers said...
...Thank you so much for setting the radio stations in my car!  I am sorta getting adjust to the radio bands, and I have a lot of fun changing from one station to another, lots of variety!
Hope this note finds you well.  I really do love my car, my friends are envious!
Take care, enjoy life!
Debby L. - Stockton, CA

We can't go without mentioning the excellent service we always receive from Ellis Lee... he is the best!
Randy A. - Linden, CA

You are to be commended for your choice of sales and financing people.  Both Tina and Pam were pleasant, informative and a joy to do business with.  Thank you so much and we will continue to buy our Cadillacs from your dealership. 
Anthony and Maureen D. - Santa Clara, CA

Dear Mr. Tondee,
Thank you so much for your kind e-mail.  I appreciate a sales person that follows up properly.  You  have been most competent and informative and have treated me with respect.  I appreciate all the information you have given me and the patience you have afforded.  If there is a manager I can forward information about our interaction, please let me know as I feel we all need to be recognized for doing an excellent job. 
Carrie W. - Galt, CA

I wanted you to know that I love my Enclave and have gotten many good responses to how classy this suv is. I thank you for being a great salesman and showing me all the fun buttons. You made my experience one to remember. I have told everyone that Buick is the way to go and Phil will show you the way. Thanks again. And by the way I called on star and they hooked me up with Sirius XM Radio and I am fully connected. Thanks for all your help. 
Thanks again
Stacey L. - Stockton, CA


You were an awesome salesmen (Phil). Thank you for never giving up on us. We are sooooo HAPPYYYYYY with our car. We utterly love it.
Leslie T. - Stockton, CA

Kathryn & Team,
We want you to know that we truly appreciate your helpful and interested attitude while solving our CTS problem. As GM approved the redo- You are the team that carried it through. Your taking ownership of the problem is the key. Thanks for being a great team!
Regards,
Yvonne G. - Stockton, CA

Mataga of Stockton out classed 4 Bay area dealerships that showed no interest in the truck that I was looking for. All 4 Bay Area dealerships said the truck I wanted would have to be ordered. Mataga did a 1000 mile locator search and found what I was looking for. Dublin, Hilltop, Lehmer & Fremont GMC dealers will not be on my recommended list to my construction business associates. Buy Mataga GMC is my recommendation.
Bob P. - Hayward, CA

Kathryn,
I must tell you how great Tina and Kevin have been and now that you've followed up it is clear that you have a first class dealership!
I first contacted USAA to secure financing and to use their pricing service. Based on that information I was satisfied that their numbers would be a fair price for me. To my knowledge they forwarded my search to yours and 2 other dealerships.
Your dealership was the ONLY one of those listed to contact me. Tina and Kevin were very helpful, professional and pleasant. I ended up getting the same price and trade in value from a more local dealership. I promise you that if Stockton were remotely close to Napa I would have gladly purchased the car from you. In fact, I would go to your service department before any other if you were only closer to me.
Kathryn, you obviously are doing a lot of things right. I'm sorry that you're 2 hours away from me.
Best Wishes,
Steve - Yountville, CA

The courteousness was over and beyond.
Rita H. - Stockton, CA

Your follow up service is outstanding. Thank you Kathryn and Bryan.
James S. - Manteca, CA

Dear Mataga of Stockton,
Several weeks ago I assisted my daughter purchase a vehicle. We ended up at Mataga and never went further. The staff was friendly and helpful, the vehicle selection was excellent, and the value of the vehicles offered appeared to far exceed that of Toyota, which had been her initial preference. She ended up with a new Buick Enclave, and absolutely loves it. I would like to commend the staff for the friendly and helpful assistance provided.
Today I had my Yukon in routine service, and was quite pleased with the speedy and friendly service. To my surprise they even washed the vehicle. We used to get that when we took my wife's Mercedes in for service, but I think that was an effort to soften you up for the shock of the service bill. In this case the service was reasonably priced and affordable.
Incidentally, the last time the Mercedes was in for routine service the bill was $1,400, and as a direct result less than two weeks later I took it to Mataga and traded for a 2008 CTS. We also love that car.
Keep up the good work, and we'll be back.
Sincerely,
Randy S. - Stockton, CA

This was the best experience we have ever had buying an auto from a dealership. Everyone there treated us with enthusiasm and professionalism. My husband and I both could not stop talking about it all the way home, driving our new Sierra. It is a great truck. Thank you so much.
Mr. and Mrs. Graham - Walnut Creek, CA

Hi Tina,
Thank you for being so easy to talk to. You are obviously in the right position, because you made this experience more than comfortable. With you as part of the Mataga Team I have no doubt that the Mataga dealership in Stockton will continue to be a very successful dealership, and of course I will tell everybody I know about my experience. Once again thanks and have a great holiday celebration with your family and friends.
Sincerely,
Curtis S. - Stockton, CA

This was the best new car buying experience that we have ever had.
James H. - Palo Cedro, CA

Sales/Financial/Service Staff were all very helpful and brought many common sense issues to play in the sale of the Acadia. Thanks for everything.
Mr. and Mrs. Knickerbocker - Linden, CA

Great family run operation.
Randy and Char L. - Lodi, CA

Dear Carolyn,
On behalf of Floyd and myself I want to take the opportunity to thank you so very much for the time you spent with us the day we purchased that beautiful GMC Terrain. You took the time to get to know us and we enjoyed getting to know you!! You made us feel so special. You provide the kind of professionalism and customer service we should all strive to achieve!!
Thanks again.
Floyd and Joanne - Stockton, CA

Excellent sales and finance personnel. I am completely satisfied with the whole experience and will recommend this dealership to all of my friends. I am especially happy with the 2011 GMC Terrain. Best car I've ever owned.
Terrence D. - Lincoln, CA

Love the truck. Had a similar 2003 truck purchased new and this far superior. My only complaint is that I can't get the DPN camper mirrors to swap out for the DL3 mirrors.
Verner F. - Rocklin, CA

Everyone was so nice and accommodating. We loved our experience buying from Mataga. I've never enjoyed car buying in the past, but this was a pleasure.
Theresa V.A. - Oakley, CA

i would recommend Mataga of Stockton to all my friends and family.Oh and to talk to Kerry,
Jose O. - Stockton, CA

Tina,
Thank you again! You made the "unpleasant part" of buying a vehicle pleasant! I don't know anyone who enjoys sitting in a dealership for hours filling out miles of paper work and then having to go over every detail again and again! You were so efficient and professional and we appreciate that!
It was nice meeting you and thank you again!
We love our new truck!
Sincerely,
David and Kelly D. - Rough and Ready, CA

Great experience! Loving the new truck. Tina was great to work with over the internet so everything was figured out before I took delivery. I would work with Tina and Mataga of Stockton again in the future if I needed to buy a GMC vehicle.
Chris C. - Redding, CA

I have nothing really to add, other than it was a pleasant experience from start to finish. Very, very nice people.
E. CHIELPEGIAN - Fresno, CA

Phil Tondee was and is awesome, everyone has been great.
Phyllis S. - Lodi, CA

This Is not your typical dealership. We were treated like and old friend coming for a visit and the staff was very helpful. Low pressure High energy. We will refer everyone we know to visit Mataga GMC Cadilac first before buying their next car. Thank you everyone at Mataga. 
David S. - Stockton, CA


Great Job, keep up the strong work!!!
Christopher W. - Galt, CA

Love Dr. Phil! Thanks Pam! Everyone was great!
Ashley H. - Stockton, CA

My third car purchased from Mataga have always been happy with the courtesy and care given.
Darlene D. - Stockton, CA

I would like to say Carolyn Mataga was a great salesperson and was really helpful and courteous throughout the entire process. I will definitely refer my friends to purchase a car or truck from Mataga.
Craig R. - San Jose, CA

Mataga Buick GMC Cadillac
3261 Auto Center Circle
Stockton, CA 95212
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